Impact of cultural diversity in the workplace pdf

Cultural diversity, communication, learning, cultural stratifications 1. Diversity management, challenges and opportunities in. Mulkeen,2008 describes workplace diversity as all the differences that exist within people with respect to age, gender, sexual orientation, education, cultural background, religion, and work experience. This can be done formally, via surveys, or informally. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. The impact of cultural diversity varies with the type of environment and firms overall strategy. What are some ways that diversity can impact the workplace. The acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering. Cultural diversity in the workplace has grown as a trend over the passage of time with the increase of globalization in the world. These phases have laid the foundation for managing diversity and have set the course for the future of the workforce in a diverse climate.

And cultural diversity in the workplace, while valuable, can sometimes lead to challenges if employers arent aware of the key aspects of the culture and how to address them. Objectives of the study to map the attitudes to workplace diversity in the it context to find the most important strategies adopted to enhance workplace diversity. Peter nijkamp vu university amsterdam and iza jacques poot nidea, university of waikato and iza discussion paper no. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. What effect does managing workplace diversity have on diversity awareness and. The impact of cultural diversity on work team performance. Following their research the cipd published a report on diversity management in 1999. Although cultural diversity can be a source of tension, it can also bolster workplace productivity. University of kwazulunatal the impact of cultural diversity. Pdf employees bring their beliefs and religious values to work, and this can be a source of either positive performance or negative conflict. The impact of workforce diversity on organizational effectiveness 95 diversity by conceptualizing and empirically examining the effects of organizational culture and business strategies as contextual environments of workgroups in exploring the impact of workplace diversity on organizational effectiveness. As etsy, griffin and shorr hirsch point out, embracing and encouraging diversity allows businesses to create an environment in which workers learn from one anothers differences, discovering in the process new ways of thinking about problems and finding solutions. Impact of diversity and inclusion within organisations.

Research method the research relied heavily on studies and articles concerning workplace diversity. Introduction culture is a word with many shades of meaning. Study the views of various companies regarding the choice and implementation of workplace diversity. Benefits, challenges, and the required managerial tools 2 advantages. The purpose of this study is to shed light on the current. The globalization of economies and the migration has dramatically increased opportunities while also affecting organizations in a manner that it. Objectives of the project the project has both general and specific objective. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Keywords multiculturalism, diversity impact, workplace, employees. Impact of workplace diversity society of interdisciplinary business. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. Companies that embrace and value these cultural differences can not only reduce conflict and increase regulatory compliance but also transform cultural diversity into a competitive advantage. This thesis aims to evaluate the impact of cultural diversity in team management from a managers perspective.

Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and innovation. A diverse working culture would be beneficial to an organization in numerous ways, especially in terms. Cultural diversity in the workplace is when companies are open to hiring employees from all sorts of different backgrounds. Valuing diversity is a key component of effective people management, which can improve workplace productivity. Cultural diversity impacts the workplace in a variety of. Highereducated candidates who experienced diversity while at university may feel that a diverse company is more progressive and therefore will want to work there.

Workplace diversity refers to the division of the workforce into distinction categories that have a perceived commonality within a given cultural or national context and that impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace and promotion prospects, irrespective of job related. Companies that have a clear diversity and inclusion policy and are seen to enforce this policy benefit from happier and more productive employees and a great. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. The importance of cultural diversity in the workplace cant be understated. Cultural diversity and organisational performance include. Businesses must also be aware of the impact of cultural diversity on significant business factors, especially communication. Explore the required tools for managing workplace diversity. Culture as problematic a number of authors bemoan the con fusion often made between managing diversity and managing culture.

Jan 20, 2017 this research will identify the impact of such diversity on the levels of engagement that employees tend to have in a diverse workplace. There are major facts and trends that maneuver this in the beginning of this century. Culture is considered to be the underlying values that direct how people behave. When companies recruit and retain a diverse pool of people, it brings about different benefits to the company as well as its employees. The impact of a diverse workforce on an organization. The impact of cultural diversity in the workplace john. Research by mckinsey and company report that companies with workforces comprising a large percentage of diversity in gender, race, and ethnicity often outperform the national industry median by as much as 35%. Thomas harvard university o 2001 by cornell university.

In current scenario, employing diversified workforce is a necessity for every organization but to manage such diversified workforce is also a big challenge for management. In terms of cultural diversity the literature is very large. It even affects perceptions of time, which can impact daytoday scheduling and deadlines. Aug 28, 2018 the impact of cultural diversity in the workplace. The oxford dictionary defines cultural diversity as the existence of a variety of cultural or ethnic groups within a society. Importance of cultural diversity in the workplace deputy.

To develop a positive workplace atmosphere that embraces cultural diversity you could collect information about your workforce to learn what your organisations cultural diversity actually looks like. From qualitative research in three cul turally diverse organizations, we identified three different perspectives on workforce diversity. Workforce diversity and the performance of telecommunication. Defining cultural values by defining key cultural values, employers can better understand their workforce and what their expectations might be. Managing cultural diversity at workplace diva portal. Cultural diversity and information and communication impacts. It is in this context that the present study was conducted to explore the diversity dimension in the indian context. Cultural diversity, diversity management, globalization, multicultural organization, organizational behaviour intertjailonaljournal of tlif diversity, volume 6. Over the past two decades, as scholars have sought to quantify the economic effects of workplace diversity, a growing body of research has emerged. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. However, it can lead to a lack of a cohesive corporate culture. Jul 24, 2019 the impact of diversity in the workplace is largely positive, bringing different viewpoints into the organization and broadening the companys perspective. Workplace diversity and inclusion strategy 201619 3 message from our secretary i am pleased to present our workplace diversity and inclusion strategy and employee plans developed in partnership with enable development, an award winning social enterprise led by passionate professionals with lived experiences of disability. The impact of workforce diversity on organizational.

Jan 25, 2020 how well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. Just what is meant by cultural diversity presents its own set of theoretical complexities and prob lematic. The impact of cultural diversity on team management. Pdf the effects of cultural diversity in the workplace semantic. How well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. The effects of diversity perspectives on work group processes and outcomes robin j. Cultural diversity is a growing phenomenon that has increased attention and importance in the 21 st century. Culture refers to the 7 essentials of workplace cultural competence. The effects of cultural diversity in the workplace clute journals. Having diverse employees increases the bottom line and also assists in staying on the right side of the law. The impact of multicultural working environment on employees.

Like, diversity in organizations is surely associated with problemsolving talents and. Collectively, it suggests that diverse work environments boost profitability, culture, and public perception. We are live in an increasingly multicultural society. The impact of diversity in the workplace is largely positive, bringing different viewpoints into the organization and broadening the companys perspective. The impact of workplace diversity on organisations core. There is no doubt that it influences the leaders in this. A company that embraces cultural diversity in the workplace would immediately entices a wider pool of candidates for its job vacancies. Diversity refers to the coexistence of employees from various socio cultural backgrounds within the company. Importance of cultural diversity in the workplace bizfluent. The variety of experiences and perspective which arise from differences in race, culture, religion, mental or.

Diversity in this study embraces all forms of diversity with special attention to cultural diversity in order to best understand the challenges and opportunities of a diverse workforce. The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better. The modern workplace is a mosaic of different ideas, beliefs and opinions, which taken together create an atmosphere of cultural diversity. An introduction to culture and diversity in the workplace 2. A southafrican perspective article pdf available in team performance management 934. Diversity refers to the coexistence of employees from. The top 10 economic facts of diversity in the workplace. In this way, diversity is a key ingredient to growing a strong and inclusive economy thats built to last. The impact of cultural diversity on organisational performance may be magnified relative to other sources of diversity. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. The author used articles that answered the question of impact of diversity to workplace and personal experiences over the years of working in different organizations and.

Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. The current study examines the potential barriers to workplace diversity and suggests strategies to enhance workplace diversity and inclusiveness. Cultural diversity is a subject that has been getting growing attention not just internationally but also in sweden in the 21st century. Unintended negative effects of diversity management. Majority of the respondent think training programs must be held to promote diversity at work places, companies can do better to improve cultural diversity environment setting. Cultural diversity is the representation, in one social system, of people with distinctly different group affiliations of cultural significance ang,van. The acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering aimed at solving and preventing group dynamics. Diversity, workplace, cultural mentoring, organisation. But even today, although it has become part of the. Lets look at the top 10 economic benefits of workplace diversity. Diversity can improve organisational effectiveness. As more and more number of firms move from domestic, multidomestic, multinational strategies to operating as a truly global firm, the significance and impact of cultural diversity increase markedly adler, 1997. The last strategy is to manage the differences, where an organisation sees the effects of having a diverse workforce and also its advantages and.

This research is also justified by the fact that the contemporary workplace is commonly focused on raising productivity and competitive advantages, to which an engaged workforce is proved to play an important. But with benefits necessarily come challenges of working. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or. Looking at how leaders, managers and nonmanagerial employees view diversity, it. This paper critically analyses the workforce diversity and its impact on productivity of an organization. Measuring cultural diversity and its impact on innovation. Cultural diversity and information and communication. Organisations that develop experience in and reputations for managing diversity will likely attract the best personnel carrel et al. Managing diversity well provides a distinct advantage in an era when flexibility and creativity are keys to competitiveness. The impact of multicultural working environment on. Managing cultural diversity training manual 7 2010 australian multicultural foundation designed by robert bean consulting. One positive effect is that employees belonging to different cultures usually have different ways of thinking and can thus analyze a matter at hand from a variety of. Nov 12, 2019 workplace diversity refers to the division of the workforce into distinction categories that have a perceived commonality within a given cultural or national context and that impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace and promotion prospects, irrespective of job related.